At The Hearing Aid Matters, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect the data you share with us when you visit our website or use our services.
1. Information We Collect
We may collect the following types of information:
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Personal Information: Your name, phone number, email address, and other contact details when you fill out forms or book an appointment.
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Health Information: Details you voluntarily provide related to hearing concerns or medical history (for appointment purposes only).
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Usage Data: Information about how you interact with our website (e.g., IP address, browser type, pages visited).
2. How We Use Your Information
We use the collected information to:
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Schedule and manage appointments
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Provide hearing-related services and consultations
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Respond to your inquiries and support needs
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Improve our website, services, and user experience
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Send important updates or service-related communication
We do not sell, rent, or share your personal information with third parties for marketing purposes.
3. Cookies and Tracking Technologies
Our website may use cookies or similar tracking technologies to enhance your browsing experience. Cookies help us understand how visitors use our site and allow us to make improvements.
You can choose to disable cookies through your browser settings, but this may affect website functionality.
4. How We Protect Your Data
We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no system is 100% secure, and we cannot guarantee absolute security of your data.
5. Your Rights
You have the right to:
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Request access to your personal information
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Ask for corrections or updates to inaccurate data
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Request deletion of your data (where applicable)
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Withdraw your consent for data use at any time
To exercise your rights, please contact us using the details below.
6. Third-Party Services
We may use third-party tools (e.g., Google Analytics, appointment booking platforms) that collect usage data. These tools operate under their own privacy policies, and we encourage you to review them.
7. Children’s Privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from minors. If we become aware that we have collected data from a child, we will delete it promptly.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at:
📧 Email: info@hearingaids.pk
📞 Phone: 03125428395